3 ways to get good at getting the goods
You’ve heard the phrase “hog in, sausage out.”
To get good at getting the goods, conduct three kinds of research:
observational research
How to conduct observational research
Try WBHA, or writing by hanging around
You’ve heard about MBWA, or management by walking around? Try WBHA, or writing by hanging around — going to the scene to observe.… Read the full article