Online communications

When to use a bulleted list

6 reasons to list lists

Lists comprise some of history’s most memorable content — from Moses’ 10 Commandments to Luther’s Ninety-Five Theses, from Stephen Covey’s Seven Habits to Ben Franklin’s 13 Virtues.… Read the full article

Reading online hurts your web visitors’ bodies

Screen reading causes insomnia, backache — even serious illness

Yes, reading that blog post does make your butt look bigger. But mushy thighs are just one of the symptoms of screen reading.… Read the full article

How reading on screen vs. paper affects eyes

Is your web page causing computer vision syndrome?

Reading on the screen is hard for a simple reason: Our eyes weren’t made to stare at little beige boxes all day.… Read the full article

World technology literacy skills: bad and getting worse

21% of adults are technologically illiterate

Just 7% of adults around the world can manage conflicting requests to reserve a meeting room using a reservation system, then email people to let them know whether they got the room they requested.… Read the full article

Skimming, scanning and close reading

Get the word out to lookers, skimmers & readers

Online readers read shallow and deep, according to The Stanford Poynter Project: Eye Movement on the Internet, a study by Stanford University and The Poynter Institute.… Read the full article