Improve your fact-to-fluff ratio
Readers are busy. Fluff takes space. Space takes time. So let’s cut the fluff and get on with it.
To cut the fluff, aim for a fact-to-fluff ratio of at least 1:1.… Read the full article
Writing workshops, communication consulting and writing services
Readers are busy. Fluff takes space. Space takes time. So let’s cut the fluff and get on with it.
To cut the fluff, aim for a fact-to-fluff ratio of at least 1:1.… Read the full article
Here’s a famous story among persuasion researchers and Malcolm Gladwell fans:
When a researcher offered shoppers 24 types of jam, many customers stopped by for a sample, but only 3% made a purchase.… Read the full article
Here’s an interesting dichotomy: Killing time is the killer app for mobile devices. But mobile users are in a hurry and “get visibly angry” at verbose sites that waste their time.… Read the full article
Lede or lead?
You won’t find it in the Oxford English Dictionary. But the alternative spelling lede was supposedly created during the linotype era so as not to confuse lead with the strip of metal that was used to separate lines of type.… Read the full article
I don’t know about you, but one of my goals in life is to never write anything that makes my readers throw up, resign or forget where they parked their car.… Read the full article
You may have heard that social scientists recently added a new item on Maslow’s hierarchy of needs.
The classic model of what drives human nature looked like this back in the day:
Our modern world has revealed another, even more basic human need …
… Wi-Fi.… Read the full article
Tick tock. Visitors spend less than four seconds on 25% of the web pages they visit, according to a study by University of Hamburg and University of Hannover researchers.… Read the full article
When usability guru Jakob Nielsen wanted to measure the effects of scannable web copy, he studied a webpage about Nebraska.
One of the original passages said:
When it comes to web heads, focus on the front.
That is, place your topic words at the beginning of your headline.… Read the full article
“Instant gratification takes too long,” said Carrie Fisher, the late actress, author and wit.
When it comes to interacting with websites, she was certainly correct.… Read the full article
____
Learn to get the word out with our proven-in-the-lab techniques in our email newsletter.